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Mark Hellemans

Mark Hellemans is a travel agent with travel technology as a job. Love travelling, haven't seen the whole world yet, but keeps trying ;-)


Mark Hellemans Daily responsibilities:

  •  managing & second line support for our B2B & B2C flight booking tools for travel agents (Cameleon)
  •  relations with providers of the booking technology used in-house, e.g. Ypsilon, Amadeus, Travelport, VAB insurances, bedsonline, sunnycard, rail providers... * assisting clients using B2B tools & setting up B2C tools
  • automation & improvement of business processes.
  • integration process from GDS to backoffice system And making sure all those programs work together as one B/ A lot of my time goes to a number of projects
  • Jump (middoffice/invoicing system in development) : integration & automation of our reservation & ticketing tools in middoffice application
  • managing setup & development for the ticketrobot Ochestra in cooperation with the developers of Travelsoft Technologies
  • analyse & integratie hotel & car content providers in booking engines for our different user groups
  • Several projects to add more content to our booking tools
  • analysing needs for fare loading & coordinating cooperation with new provider.
  • expand and develop our automation tools in close cooperation with the providers, with an eye on the needs of an ever changing market and the needs of our own team

Mark Hellemans is a member of :

  • TUI-Amadeus Innovation board
  • TAAB Benelux (Amadeus Travel Agent Advisory Board)

Specialties:

  1. Travel related reservation systems, like Amadeus, Travelport (Galileo, Worldspan)
  2. Everything related to online booking tools for flights, hotels, cars and the tools to proces them.
  3. Automation of processes both human and non-human

Mark Hellemans's Background

Mark Hellemans's Experience

Coördinator GDS & New technologies at Sirius Travel Service

May 2001 - October 2011 | Mechelen

Responsable for our 3 GDS systems, relations with IT or technology relations providers (external & in-house). Assisting in developing our online booking engine. Responsable for small scale project related to technology.

Coördinator GDS, Technology & Innovation at Sirius Travel Service

November 2011 - Present | Mechelen

Responsable for: *managing our B2B & B2C flight booking tools for travel agents (Cameleon) * relations with providers of the booking technology used inhouse, e.g. Ypsilon, Amadeus, Travelport, VAB insurances,... * assisting clients using B2B tools & setting up B2C tools * automation & improvement of business processes. * integration process from GDS to backoffice system * keeping an eye open for innovations of our market and their possible use for us

reservations & ticketing agent at VTB reizen (Flanders Travel dep.)

April 1990 - March 1996

I did both reservations & ticketing for corporate business travel clients in a small (3-4 persons) team.

employee at Bando Travel Service

February 1989 - January 1990

business travel agent

Mark Hellemans's Education

Xaveriuscollege Borgerhout


Coloma Mechelen


Xaveriuscollege

1975 – 1982

middelbaar onderwijs


Mark Hellemans's Interests & Activities

1. Travel related reservation systems, like Amadeus, Travelport (Galileo, Worldspan) 2. everything related to online booking tools for flights, hotels, cars and the tools to proces them. 3. Automation of processes both human and non-human

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